Arrival + Departure
Check-in begins at 4 PM. To check in, please come directly to the Bear Valley Real Estate + Vacation Rentals office. We will unite you with your check-in packet which contains all of the necessary accouterments for your happy stay, including rental property and area information, keys, and map.
Getting to Bear Valley // For driving directions, click here.
Getting to our Office // Bear Valley Real Estate & Vacation Rentals is located in the Commercial Center adjacent to the Bear Valley Lodge at 39 No Name Road (yeah, it is really, truly and officially No Name Road). Our office is accessed via an interior hallway at the north entrance of the building near Sky High Pizza + Pub. Veer right upon entry; we are located upstairs above Bear Valley Music Festival, across from Bear Valley Sport Shop and next to the Ebbetts Pass Historical Association.
YOUR CHECK-IN PACKET CONTAINS:
- Your name on the outside
- An map to your rental property
- Unit and area information
- Keys to your rental property
Can I Come Early? // We understand to that you may want to start your vacation earlier than the designated check-in time. We are happy to accommodate early check-in requests when possible. Please contact the office to discuss this option at least 24 hours prior to your arrival date.
Late Check-In // Our normal business hours are 9 AM to 5 PM, though we often offer extended hours on winter Fridays. Should you arrive after normal business hours, proceed to our office. Your check-in packet will be inside a pine box adjacent to our office front door. Please locate the packet with your name (or the name the reservation was made under) and use the information contained within to proceed to your rental property.
Check out is at 11 AM. Your prompt departure is appreciated so that we may prepare the rental property for the next guests.
What am I expected to do upon departure? // We expect that you will treat your rental property as the beloved home it is, leaving it in the good condition you found it in.
- Please wash & put away your dishes or load & start the dishwasher.
- Turn off all indoor & outdoor lights.
- Close & lock all windows and doors.
- Turn heat to low or follow posted instructions in unit.
- If you moved furniture during your stay, please return unit to its original layout.
- We will come to pick up the dirty linens and dispose of any trash you haven’t disposed of. Please leave all trash inside the unit.
Do I Have to Leave? // Check-out time is at 11 AM. Please return your packet to our office upon departure. Should you need to depart prior to 9 AM, please place the packet in the pine box adjacent to our office door.
Can I Have a Late Check Out? // A late departure of up to 2 PM may be arranged as long as it works with pending reservations and the housekeeping schedule. If you have not arranged for a late check out, you may be charged up to $35 for each hour the unit is occupied beyond 11 AM.