After we fill your properties with guests at the highest rates, we also provide full reservations support for you and your guests. From inquiry response to credit card processing to delivery of check-in instructions and guest reviews response, we pair our global skills with your local hospitality to provide the most income to you with the least work, and also enable the happiest guests. We include 24x7 guest support by chat, text, email, and phone and we include a free mobile app for guests and even an intelligent agent, to rapidly help guests with things like redelivery of their check-in instructions instantly when they are standing at the front door.
We'll handle all guest booking and check-in communications automatically so you never have to worry about if your guests have the information that they need to check in. And, we'll handle post stay reviews of guests to save you time and keep top ranking for your property.
Accidents happen and we’ve got you covered for up to $3,000 of accidental damage for every stay. This is not traditional damage insurance - we believe in a hotel-like approach so we don’t even bother guests with questions about accidental damage. We just pay for it! That way you are happy, and guests are happy too, not having to argue with anyone about damage claims. That reduces negative reviews from unhappy guests by a huge amount!